A logistics partner big enough to deliver freight of any kind, but capable of giving it's customers the personal attention they need. Welcome to A-Pronto.
- Seamless, door to door distribution service
- Defined Lead Times
- Flexible volumes possible
Parcel & eCommerce
Parcel, Document & Mail Shipping
- Small & Medium Business Solutions
- Customized Distribution
- Parts Depot
Our core focus is always on quality of service. We have completed millions of successful deliveries.
That's why we offer you so many choices.
All those years and all those deliveries have taught us a thing or two about flexibility. About offering a range of services, from our famous "60 minute" delivery to our "Express Saver" delivery.
The difference is in our team. We pride ourselves on hiring great people with great dedication.
Delivering Shipments Of All Sizes
We will pick up, store, and deliver just about anything. Let us do the work for you
For the best delivery services around, you can count on us. We want to get your shipments to you and we will work hard to make sure that this happens. No matter the quantity or the time frame, our professional couriers will get everything where it needs to be.
Location to Location
We are equipped for shipments of all sizes.
Internal Office Moves
Make internal office moves quick and easy.
If it doesn't fit, we can store it for you.
For When Tomorrow Is Too Late
Whether you wish to move a letter to a large items or to find out how our processes work , our staff is here to help. We are eager to ensure that everything is done to your requirements.
24 hours a day, 7 days a week, 365 days a year means fast and flexible service for you.
Our Road Freight Products offer high quality road transportation, from standard services such as LTL (Less-than-Truck Load), PTL (Part) or FTL (Full-Truck Load) shipments to temperature controlled and highly secured transports.
We make sure that your shipments are secure while on our trucks.
Parcel, Document & Mail Shipping
Our Express, Parcel and Mail products provide pick-up, delivery and return solutions for business customers and consumers, as well as large volume services for business customers.
We are the company that you can trust.
Our Express products provide door-to-door express pick-up and delivery services of parcels and documents for business customers, with our Tri County reach and local teams ensuring fast delivery with end-to-end tracking.
Meet Our Team
Director of Client Relations
Victoria oversees an expanding transport network and over 900,000 sq m in warehousing. She has been with A-Pronto Delivery for over fourteen years during which time she has held management roles in Europe, the United States and China covering commercial, strategy, shared services and operations. She has over ten years logistics experience in China, through manufacturing planning in the semiconductor industry, transportation operations, distribution center operations and commercial development with major clients.
As a native Chinese resident, Victoria graduated from Beijing University with double major degrees in Chemistry, Economic, and a minor in Law. She also obtained an MBA degree from the University of Oxford.
Cheryl E. Frank
Senior Vice President
Cheryl manages all operations within Broward County, as well as central functional teams supporting the entire state region. She joined A-Pronto in 2002, holding leadership positions including President of the Consumer and LSH business units, and SVP, Operations, before serving as the CEO. Her previous experience included 14 years with US Food service, ultimately as VP, Operations, for the Southeast region. She holds a bachelor’s degree in business administration.
Thomas is responsible for the A-Pronto Supply Chain business in Broward & Miami-Dade, providing leadership. Joining A-Pronto in 2001 as General Director , he later became Orlando's VP, Supply Chain Operations and then Chief Development Officer for A-Pronto Supply Chain. Before that he had spent most of his career with General Electric in roles such as procurement, mergers and acquisitions, manufacturing and country management. He holds an MBA, a bachelor’s degree in industrial and systems engineering, and an executive management diploma.
M-F - 7:30am - 5:00pm ET
Why should I sign up for an A-Pronto Account?
By signing up, you will be "invoiced" bi-monthly and can save up to 10% on all deliveries.
How can I get a copy of my shipment's bill of lading (BOL)?
Copies of your shipment's paperwork - including bill of lading, invoice and proof of delivery - can be requested in the online "Tracking" section.
How do I open an A-Pronto Account or schedule a pickup?
Simply call 954.783.3113 or register to use the online "Sign-Up".
Do I need to fill out any paperwork for shipping?
No, simply call us at: 954-783-3113 and continue with your business. One of our uniformed,licensed, and insured drivers will soon be at your door to pick up your package.
Can I bill another party for a shipment?
Yes, A-Pronto also provides you the option to charge shipments to a receiver or third party other than the shipper account. When placing your order, be sure to include a valid A-Pronto account number for the receiver or third party.
How long do I have to pay an A-Pronto invoice?
A-Pronto requires that invoices be paid within 7 days from the date of the invoice. Outstanding balances not paid within 30 days of the invoice date may be subject to a late fee of either 5% of the balance, or a $5 minimum.
To what address do I remit payment?
Please remit your payment to the address shown on your A-Pronto invoice.
I was billed for a shipment that should have been billed to another account. How can I have this re-billed?
Please write to us and select the Waybill reinvoice option to request the bill-to account be changed. Or, Contact Us for assistance. To ensure shipments are properly billed, be sure to include a valid A-Pronto account number for all Bill Sender, Bill Third Party and Bill Receiver shipments.
What type of service should I select when placing my order?
Door-to-door delivery of time-critical materials 24 hours a day, seven days a week.
For your most time-critical materials, A-Pronto offers the fastest possible pickup and delivery via a dedicated delivery network. Whether it’s an emergency or a deadline that you just can’t miss, choose RUSH for door-to-door pickup and delivery, 24/7/365. Other services include: PRONTO: A fully flexible service with an immediate pickup and door-to-door dedicated delivery by a dedicated ground vehicle, within a target of 2 - 4 hours. STANDARD: A fully flexible economy service with a guaranteed door-to-door delivery by 5:00pm by way of an on-board courier.
Features and Benefits
- Shipments are picked up within 1 hour of your call
- Shipments of any size or weight
- Proactive tracking and monitoring from pickup to delivery
- Delivery Signature confirmation via telephone, fax, e-mail or web site
- Service Guarantee*
Associated Optional Services
- Charter Service
- Door to Door
- Door to Airport
- Freight Service
- Hand Carry
- Hold for Pickup
* Restrictions apply
Why isn't the A-Pronto shipment I am tracking taking a shorter route to drop off my parcel?
First off, with A-Pronto you are only charged the mileage for the quickest route computed, guaranteed. However, because of individual traffic, road work and climatic patterns on specific days (information which is delivered via their wireless units), A-Pronto sometimes decide it will be quicker to take another route to deliver your parcel safely and on time.
Can I Travel with my parcel?
Unfortunately our insurance does not cover passengers, therefore we are unable to allow you to travel with your package. However, with our tracking, your parcel will never leave your sight.
Do you have disaster recovery plans?
Absolutely, A-Pronto has been designed from the ground up with a mission-critical mentality. Our systems integrate multiple fail-safes at every level, including communications, hardware, and power. For instance, we have an uninterruptible power source from generators and batteries, ensuring that our offices never lose power.
|"Excellent customer service and communication top notch. Highly recommend. I will continue to use them for my courier needs. "|
- William L. Robbins
"Outstanding service for a critical delivery at the last minute. Will use them again for sure!"
- Joyce E. Gordon
|"A-Pronto Delivery provided excellent service and went above and beyond when a glitch was discovered in the ordering! Very happy! Will use them again!."|
- Bradley J. Vogt